Ordering Repeat Prescriptions
All requests for medication need to be in writing.
You can order in the following ways –
Paper prescription – simply tick which items are required from your repeat prescription and post through the prescription box in the foyer.
Email request – you can email the surgery on [email protected] with your request. You MUST include your full name, address and date of birth, along with the names of medication required.
Online services – you can register for online services which will allow you to send a request for repeat medication directly to us. To register, you will need to fill out an online services request form and bring it to reception along with two forms of identification.
You will then be able to log in by following this link – SystmOnline Login (tpp-uk.com)
WE DO NOT ACCEPT TELEPHONE REQUESTS FOR MEDICATION.
Please do NOT book GP telephone appointments for requesting repeat prescriptions.
Once your medication request has been processed by ourselves, a prescription will then be sent directly to your nominated pharmacy for collection.
NHS App – now with EPS nomination functionality
The NHS App team at NHS Digital have been working on this development for some time, but its release has been prioritised to help patients and primary care teams better cope with ordering and obtaining prescriptions during the pandemic.
Instructions of how to download and use the App can be found at: https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/ and https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/help/
You will be able to order your repeat prescriptions and also nominate a local pharmacy for Electronic Prescription Services.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist on 01283 565200
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.