The team at Stapenhill Medical Centre aim to offer you the best possible medical care, and below we set out some of the ways that we try to help you and in which you can help us. We hope that you will understand that it is difficult given the varying patterns of illness and demands on our service to offer a “perfect” service at all times, but we will certainly do our best to help you.
We are here to help you and would hope to have your co-operation and support to enable things to run as smoothly as possible. You can help us by:
Please try to be patient with the Receptionists and give them the information they need in order to do their job properly.
Remember that the Receptionists are the agents of the Doctors and you should treat them with the same courtesy and respect that we would expect you to treat the clinical staff in the Practice.
We reserve the right to remove patients from our list with whom the medical relationship has broken down irretrievably or are rude to the staff.